1. The Customer agrees and acknowledges that the use of the services offered by driveoncar is at the sole risk of the Customer. The liability of driveoncar is excluded to the fullest extent permitted by law.Customer can rent a vehicle under driveoncar platform for Tourist Purposes
2. Documents:
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Driving license and Adhar Card,Voter Id,Mobile Number(Adhar Linked) Issued by Authority or Institution.
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Localites/Students Must carry their Job/Collage/institution Id Card for the Address Proof.
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Without absence of Job/Collage ID,No Local IDs is eligible to rent a car under driveoncar Platform.
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Customers Can Mail their Driving license,Adhar Card Copy or Other ID & Live Photo in driveoncar@gmail.com for the Pre verification of your documents.
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In the absence of any Valid/required Documents the booking will be treated as Cancelled and Rs.500/- + Online Transaction charge is deductable from Total amount Paid.
Age Requirement:
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Minimum 21 Years for Normal vehicles.
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Minimum 24 Years for Premium Range vehicles Such as BMW, Audi, Mercedes, Endeavour, Fortuner,Beneli,Harley.
3. Over Speeding charges: (Exceeding 80-85 km/Hour).
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A penalty of Rs. 200 shall be charged on the first instance.
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An additional penalty of Rs 500/- shall be charged each time from the second instance of speed violation.
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Incase of multiple overspeeding occurences , the security deposit will be forfeited.
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Customer is liable for any damages,Mechanical or Technical failure occured after Multiple Overspeeding.
4. Refundable Security Money:
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Rs.999/- for Cars & Rs.499/- for Bikes
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Rs.5,000/- For Premium Range Vehicles: (BMW, Audi, Mercedes,Harley,Beneli).
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Mode of Security Amount : Cash/PAYTM / Phone Pe /UPI/ Card Payments /Online.(Only Pay In Verified Company Account/Upi/Qr Codes in The Name of "driveoncar Technologies Pvt. Ltd.)
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Security Money will be refunded as per the Mode of Payment by the Customer.
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If Any Voilation of Terms & Conditions done by Customer then the Security Money will be Refund/Adjust within 24 Hours from the Drop Time in respective Bank Account/ /Phone Pe/ G Pay/ PAYTYM, Etc.
5. Kilometers Limitation:
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There is Unlimited Kms Offered to the Customer In the Normal range vehicles.
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180 Kms/24 Hours is limited In the BMW, Mercedes, Audi Range Vehicles. Extra per Kilometers Charges is Rs, 30/km Will be charged from the customer.
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Outside Odisha: Customer Must Infrom In Advance if planning to Cross the Odisha State Border Before 24 Hours of Pick up time.Booking done for outside odisha trip without any Information will be treated as Invalid booking and no refund will be done.
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Unlimited Kilometeres Only applicable On & above 24 Hours Bookings.
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250 Kms is Limited for 12 Hours Booking.
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180 Kms/24 Hours is Limited For Two Wheelers.
6. Prohibited Use: Customers are not allowed to carry arms, ammunitions banned drugs & Pets. In addition, use of car for commercial activity such as product sell and promotion, and carry goods is strictly prohibited. In such cases, customers will be charged a penalty of Rs. 5000 or The Penalty charged by the Authorities whichever is Higher.
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For any speed race or competition;
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For the purpose of towing, pushing,Marraige or propelling any trailer or any other vehicle;
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For the primary business purpose of transporting people or operating a taxi service;
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By any person who is under the influence of (i) alcohol or (ii) any drug or medication under the effects of which the operation of a vehicle is prohibited or not recommended; e. Illegal Nature:-For the purpose of commission of any crime or other illegal or unlawful activity.
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Only Renter is authorised to drive the vehicle. If any other person found Driving the vehicle or Sub letting of vehicle then Security money will be forfeited of the renter.
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Smoking,Drinking & Other Types of Drugs Not Allowed Inside The car.If Anything Found inside the car then it will be chargeble Rs.2000/-
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Restricted areas: Phulbani,Koraput,Malkangiri Belts in Odisha.Booking of the car for trip in these areas will be treated as cancelled.
Roadside Assistance: driveoncar makes reasonable best efforts to provide roadside assistance support in all cases. If, however, a User's need for Roadside Assistance results from a breach of these Terms and Conditions, the User may be charged for the full costs of the service.
7. Late Charges:
- If the Customer Exceeds the Time Limit without any information Before 06 Hours of expiry Of time then it will be Chargeable Rs, 500/- as a fine in addition to extra Per Hour Charge Rs, 200/Hour.
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Extension Rules are Subject to availability of vehicles.
8. Insurance & Damage charges:
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The company will not be responsible for any damages during the travel, if any damage while travel renter should take care of the repair charges by their own up to Rs.25000/- In Normal range vehicles & Rs. 75,000/- In Premium range Vehicles.
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Insurance claim can be applicable for damage or repair charges above Rs.25000/- For Normal vehicles & Rs.75, 000/- for premium range Vehicles only and any excess charges apart from claim amount, the renter will be liable to pay with the Minimum Liability Amount of Rs.25000/-
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For More Information Regarding Damage Charges refer the Car Mannual available in Respective Sites.
8. Vehicles registered with driveoncar may be continuously tracked by using GPS for security reasons or for reasons deemed fit and proper by driveoncar.
9. driveoncar shall be entitled to terminate any booking at any time without giving any reason or prior notice to the Customer.
10. Home Delievery
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Airport Delivery is free.(Only toll charges applicable)
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Home delivery is Chargeble Rs. 400/- Including Pick up/Drop up within the radius of 20Km.
11. Cancellation:
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50% of the total rental amount will be deduct in any cancellation before 24 hours from the time of Pick up.However Customer can Postponed the booking with no extra charges subject to availability of Car.
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75% of The Total Amount of Rental Will be Deductable in case of any cancellation within 24 hours from the time of Pick up.
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Rs.500 Will be Deductable on Swiping/Change of Vehicle.In Covid Cases of Lock down/Shut Down/Night Curfew Customers can Postponed their booking to the future dates subject to availability.No Refuns in case of any cancellation for Covid Reasons.
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driveoncar Can Cancel or Swipe the Car in the case of Non availability of car due to breakdown or some reasons.In that case full amount is refundable to the customer without any deductions.
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driveoncar Car does not assure a complete sustainability of its Service and shall not be held responsible or liable for the same, in any manner.
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If Customer Doesn't Pick Up the Vehicle Within 06 Hours From the Pick up time without Information then the Booking will be Treated as Cancelled & No amount will be refunded.
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Cancellation refund amount will be credited within 07 Working Days from the Date of Cancellation.
Working Hours: 06:00 am -11:00 pm all Days.
Fuel Policy: The vehicle must be returned by the customer ,upon completion of the booking with fuel at the same level as at start of the booking. If the vehicle returned with lesser fuel than the fuel level at the start of the trip , then refueling Charge will be applicable.
In case of any questions or concerns/Complains about the Policy or data processing, Users shall mail us on : driveoncars@gmail.com or Reach us on +919090353517.
Social Media Connect : Whatsapp : +919090353517, Instagram: driveoncar , Facebook : driveoncar.